Customer Reviews
What Our Customers Say About Service Masters A/C & Heating LLC
At Service Masters A/C & Heating LLC, customer satisfaction remains at the core of every service call, installation, and project we complete. Our team takes pride in building long-term trust and providing solutions that consistently meet the expectations of both homeowners and business owners throughout Castroville, San Antonio, and surrounding areas.

Ryan was extremely helpful in getting a tech to me late on a Friday afternoon! He was friendly, efficient, professional and a great communicator. He sent Marcos to clear out my drain line, and inspect my system & make recommendations. Marcos was also fantastic, fast, thorough, polite and did an excellent job clearing the drain and explaining everything. Very respectful and capable team. I highly recommend Service Mssters A/C & Heating. Hire these folks with confidence!
Price assessment
Great price
Services
HVAC system repair, A/C system maintenance
Ryan is very professional and did a great job fixing our AC.
On time. Extremely professional. Very knowledgeable. Fast and thorough.
If I could give more stars I would. Service is phenomenal they go above and beyond their services. First time I used their services he brought a portable unit so that my baby could sleep comfortably while he fixed the problem. Explained everything thoroughly and went over options that would help me be able to afford the service. AC is not a luxury but a necessity especially if you have a little one and it’s a breath of fresh air that there is people out there trying to help instead of just worried of upselling or just making money. This company is compassionate , efficient and trustworthy I’ve used other companies before but this one is different…… this one actually cares. Thank you so much for getting us up and running again 😊 would recommend one thousand percent.
Ryan was very honest quick and efficient. Saved me a few bucks will definitely recommend.
Clients frequently express appreciation for our prompt response times, transparent communication, and the professionalism of our technicians. Whether the project involves urgent HVAC repairs, routine maintenance, or a brand-new system installation, our goal is to deliver an exceptional customer service experience every time.
Positive Experiences with Reliable HVAC and Air Conditioning Services
Homeowners who have chosen Service Masters A/C & Heating LLC for their residential HVAC needs highlight our attention to detail, thorough system assessments, and clear recommendations for comfort and efficiency upgrades. Many reviews commend our ability to identify issues quickly, explain solutions in easy-to-understand terms, and leave their systems running better than ever.
Commercial clients consistently note our team’s ability to minimize downtime, accommodate unique business needs, and deliver quality results on complex installations as well as routine service calls. Our commitment to excellence has made Service Masters A/C & Heating LLC a trusted partner for property management companies, retail shops, offices, and other businesses throughout the service area.
Consistency, Professionalism, and Trust—Our Reputation in the Community
Reviews for Service Masters A/C & Heating LLC often highlight our friendliness, respect for client property, and dedication to a seamless customer experience from start to finish. Many customers mention coming back for repeated service visits or recommending us to friends, family, and neighbors.
We are honored by the ongoing support of the community and remain committed to providing expert HVAC repair, maintenance, installation, and more with the same integrity and quality that inspire positive feedback year after year.